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We're taking these concerns seriously

DeviantART takes all concerns on this topic very seriously and immediately implemented a number of changes to reduce the chance those type of ads would get served by our ad partners. These initial steps worked well, and we saw an instant drop in the number of instances and complaints from the community. However, we knew the fight wasn't over, so we've spent the last few months hard at work to build even greater defenses against those who run malicious ads on deviantART and elsewhere. We want to share a few of the initiatives under way, but because those people who spread malicious advertising are pretty savvy, we need to keep much of our work in stealth mode. You'll have to trust us that we're working behind the scenes to fight this issue on numerous fronts.

First...

The first major step we took was hiring a third-party company to review our ads on an ongoing basis. This service looks at the ads on our pages and analyzes its source, as well as the ad itself. If the returning ad is anything that could be used to deliver a virus, malware, or evilness to your computer, it's flagged, and deviantART administrators are alerted instantly. Steps are then taken to remove the ad partner responsible for the bad ad, and a full review of how the bad ad made it into the rotation is conducted with the responsible ad partners. This service is a great monitoring and detection tool that should continue to limit malicious ad attacks in the future.

Second...

The second step we've taken was to become a member of a trade organization dedicated to preventing these sort of attacks. The Online Trust Alliance is an overarching group of companies dedicated to preventing and fighting all malicious activities that occur on the Web — from spam and identification theft, to bank fraud and malvertising. As a member of the O.T.A., deviantART is learning firsthand the scope of the bad ads issue, while also helping to shape industry standards to stamp out many of these threats to all Internet users. DeviantART's involvement in this organization will help us stay at the forefront of bad ad blocking and elimination.

Third...

And lastly, Devious Technology has been hard at work on a tool that will better allow us to identify and block ads that auto-play audio. We're really excited about the tool and have been testing it internally. If all continues to go well, we're considering distributing it on a wider basis.

In conclusion...

These steps, along with other efforts that are already under way, should create a safer and more enjoyable experience for all deviantART members and visitors. We've made great progress over the past few months, and we'll keep hard at work to ensure a safe and friendly user experience on deviantART.

 

Screenshot of deviantART Report Ad Button
Screenshot of deviantART Report Ad Button Devious Technology has created a tool that allows us to better identify and block bad ads.  We're currently testing it internally and are considering our options to expand its usage.


Add a Comment:
 
:icongiantessuniverse:
Thank you for trying to put a stop to this. My laptop was infected with a virus that completely ruined my computer because of an auto-downloading fake Adobe Flash update I received while on your website. I am glad others won't be as likely to suffer the same fate.
Reply
:iconskye-the-bunny:
Skye-the-bunny Featured By Owner Apr 4, 2015
On mobile I keep getting pop up 'continue to site' type ads. And pop up banners. I was hoping it was an april fools thing but it's the third now.
Reply
:icongiantessuniverse:
GiantessUniverse Featured By Owner Apr 5, 2015
Same thing is happening to me. I assume it's needed to get the funds to keep these new services running.
Reply
:iconpacific-time:
Pacific-Time Featured By Owner Nov 8, 2014
Can you please fix this, I'm not amused with minors finding this originating from you lp.trkinator.com/landingpage/p…
Reply
:iconc55m:
c55m Featured By Owner Oct 2, 2014  Hobbyist General Artist
Hi.  I'm not sure what to think of your bad ad blocker ad on tool for firefox or any browser.  I have a great paid for antivirus program blocking ads and keeping me safe, so why would I need this plugin for ads specific to your site?  Does it interfere with my antivirus/firewall program? Will it slow down my browser?  Thanks :)
Reply
:iconluckyducky12:
Luckyducky12 Featured By Owner Sep 25, 2014  Hobbyist General Artist
attacks on my computer are getting more aggressive.

it seems like every second a popup is popping up and because im on a home school computer i can't install any popup blockers that can stop them. the most recent one had a BLARING SIREN SOUNDING THROUGH MY HEADPHONES and a message telling me to install something that's clearly a virus.

when will these attacks STOP?
Reply
:iconkittykillsall:
KittyKillsAll Featured By Owner Oct 1, 2014  Hobbyist General Artist
Me too. I can't browse even my own artwork for five seconds without being taken to reimage and other virus/scam sites. If you need some help removing it here's a helpful site: malwaretips.com/blogs/reimagep…
Reply
:iconluckyducky12:
Luckyducky12 Featured By Owner Oct 1, 2014  Hobbyist General Artist
The sad thing for me is that i browse this site on my schools laptop (im home schooled) so i cant download efferent antiviruses.

Is it really that hard to take care of your own website?
Reply
:icongiantessuniverse:
GiantessUniverse Featured By Owner Apr 5, 2015
I don't mean to start an argument, but do you own a website? It's very hard to prevent these kinds of things from happening. I've also noticed that you're not a premium member, so if I were you I wouldn't whine about how a website that is allowing you to use their services at no cost cannot expend enough energy to prevent these things from happening. Some of the most well known and professional websites I've ever seen suffer from these kinds of attacks.

Also, why are you complaining about how deviantART isn't taking care of this website on a journal entry page listing all of their efforts to stop this? No offense, but you are acting like a spoiled child to me. Most free-to-use websites don't even take this much action regarding complaints, so let's count ourselves lucky that deviantART is doing anything at all, okay?
Reply
:iconluckyducky12:
Luckyducky12 Featured By Owner Apr 5, 2015  Hobbyist General Artist
ACTUALLY If there are programs on a website that can harm the public its our right and our job to voice our complaints for issues like this. I'm really only doing my one job as a user and reporting issues and I'm sure anyone can tell you the same thing.

If a website i use is actively harming me I will tell the admins about it and so should you. It has nothing to do with being spoiled. If a site admin had told me the exact same thing that you said i would leave this site immediately. "Don't you dare report bugs or exploits in this site. We'll take care of them. What about the ones we don't know about? Shut up and stop being spoiled."

Lastly Lets not "count ourselves lucky" because that's unfair to us. What if the popups were seriously out of control on this site and your machine got seriously harmed because of it (spyware, adware, Malware you name it) and someone said to you "yeah, your computer is ruined but hey! Count yourself lucky that they were doing something!" That's unfair to us as users and contributors to this site.

In short: There's nothing spoiled about reporting bugs. Especially ones that can harm us.
Reply
:icongiantessuniverse:
GiantessUniverse Featured By Owner Apr 5, 2015
I never said that reporting bugs was being spoiled, you tried to put those words into my mouth. And I really don't mean to be rude to you by the way, I'm just being blunt. The way you complain about these attacks makes it sound like deviantART owes you a safe website. Morally, I agree with that. But they are a free website that can only do so much about viruses. They may not even have the funding to put a stop to this completely. I'm just asking that you remember that deviantART is providing you with a free service and therefore may not have the funds to fix all issues. If you gave away free software to thousands of people, would you be able to fix any problem that comes up when most issues cost money to fix? Probably not. That's all I'm saying.
Reply
:iconsilverexpress:
silverexpress Featured By Owner Sep 14, 2014
Well, it seems that you're losing that battle of yours
43kzz.exclusiverewards.treatme…
Reply
:iconalienette:
Alienette Featured By Owner Sep 6, 2014
Fix this for real once and for all already by only allowing static adds!
Reply
:iconshikakuraxmakaairan:
ShikakuraxMakaairan Featured By Owner Aug 23, 2014  Hobbyist Traditional Artist
I keep getting a page telling me to update my Flash Player. It's very annoying.
Reply
:iconluckyducky12:
Luckyducky12 Featured By Owner Sep 25, 2014  Hobbyist General Artist
be too. i have no idea why.
Reply
:icongiantessuniverse:
I got a fake Adobe Flash update that downloaded onto my computer without my permission and ruined my computer, so be careful. But that was a few months ago.
Reply
:iconchibichiquita:
chibichiquita Featured By Owner Apr 5, 2014
Just this last days I've been bombed with them:
loa.teebik.com/lp_many_queens_…
loa.teebik.com/lp_six_women_mu…
loa.teebik.com/lp_moon_queen_s…
loa.teebik.com/lp_bath_queen_s…
seth.avazutracking.net/trackin…
seth.avazutracking.net/trackin…
lp.empire.goodgamestudios.com/…

All of these were recieved within a day, and it's very frustrating. I hope DA  take this as serious as they claim!
Reply
:icondfx4509b:
DFX4509B Featured By Owner Jun 8, 2013  Hobbyist Traditional Artist
ABP + ABP Popup Blocker Addon + Ghostery = happy surfing.
Reply
:iconterra7:
Terra7 Featured By Owner Apr 9, 2014  Hobbyist Traditional Artist
Mein Gott, it's like I'm on premium membership!
Reply
:icondfx4509b:
DFX4509B Featured By Owner Apr 9, 2014  Hobbyist Traditional Artist
Even just ABP and its companion popup blocker addon alone is good enough.
Reply
:iconterra7:
Terra7 Featured By Owner Apr 9, 2014  Hobbyist Traditional Artist
True, thank you for the advice. ABP makes a big difference.
Reply
:iconuahmarzuaaoatali:
UahMarzuaAoatali Featured By Owner Aug 30, 2012  Student General Artist
I scanned my computer for viruses and I got nothing.

However, on ONE particular folder, there seems to be a strange defect [link]
Reply
:iconl1701e:
L1701E Featured By Owner Feb 3, 2012
I'm glad dA is doing something about Malware. I've been hit quite a few times by rogue security programs while I became a member. And on occasion, my anti-virus program has told me it blocked a malicious toolkit.
Reply
:iconx4vier:
X4vier Featured By Owner Jan 16, 2012  Student Traditional Artist
A few days ago, upon viewing the art I had just submitted, a virus attacked my pc from that webpage -- supposedly an ad on that page. It was called vista internet security 2012. The page froze and then I got a fake anti-virus alert. This is the second time it has happened to me. It was extremely difficult to remove, as it blocked my attempts to activate a scan with my Malwarebytes anti-malware. I also have a very good Kaspersky anti-virus software that I pay for annually which did not catch the virus. Ultimately I had to fetch my laptop and Google a way to remove it manually. The directions it provided didn't work right away as I could not boot my computer in safe mode. I was fortunately able to download a program that paralyzed the virus long enough for me to reinstall an updated version of Malwarebytes and run a full scan. It was able to terminate the virus fortunately. However, this process took hours and it was very stressful. I don't have a backup of my files on my computer because the D drive is too small, so if something were to really destroy my pc, I would have no recourse. I have seriously considered removing my account on DA because of this inconvenience, but I'm too scared to log in. Heck I took a big risk just to log in and reply. You guys better get this under control. Other sites do not have this problem, at least the one I use.

Do Something About It Please.
Reply
:iconsoaringemerald:
SoaringEmerald Featured By Owner Mar 10, 2012  Hobbyist Writer
I used to have that exact same problem, and I feel exactly the way you do. For some reason now, though my kaspersky has blocked the malware attacks. It caught one really early this morning, at like 1 am, and then another one about thirty minutes ago. I hope you can figure out how to handle this problem. Goodluck!!!!!!
Reply
:iconiseethelattice:
ISeeTheLattice Featured By Owner Jan 5, 2012  Hobbyist General Artist
As long as I don't keep hearing ads wanting me to buy lysol, I'm good. Power to you, dA. :)
Reply
:icongaaras-my-hubbie:
Gaaras-my-Hubbie Featured By Owner Nov 21, 2011  Hobbyist General Artist
I have a question: Is this whole reporting thing yet another advantage to the rich people who can actually afford to waste their money on fake stuff? =) Because if so, that is so unfair. I would like to not see those adds, let alone have those adds even be allowed. So thanks for not giving us poor members the ability to save women from being victimized. Really appreciate it.
Reply
:iconsonicfan521:
sonicfan521 Featured By Owner Oct 2, 2011  Hobbyist Digital Artist
Thanks for notifying us.
Reply
:iconalawrence20:
alawrence20 Featured By Owner Sep 11, 2011
The more I know.
Reply
:iconarithegamer:
AriTheGamer Featured By Owner Sep 11, 2011  Hobbyist Digital Artist
THANK YOU! I was tired of hearing adds just play randomly when I had another tabs open, scaring the crap out of me.
Reply
:iconroo-gryphon:
Roo-Gryphon Featured By Owner Sep 11, 2011  Hobbyist Artist
this is the very reason i use firefox and adblock+
Reply
:iconsoaringemerald:
SoaringEmerald Featured By Owner Mar 10, 2012  Hobbyist Writer
where is adblock?
I don't know where it is.
Reply
:iconroo-gryphon:
Roo-Gryphon Featured By Owner Mar 10, 2012  Hobbyist Artist
its an addon for the browser. you download it and install it inside the program
Reply
:iconsoaringemerald:
SoaringEmerald Featured By Owner Mar 11, 2012  Hobbyist Writer
ohh ok, thanks!
Reply
:iconkatrinabonebrake:
KatrinaBonebrake Featured By Owner Oct 4, 2011  Hobbyist Digital Artist
Most definitely!!
Reply
:iconxoxlegoxox:
xoxLEGOxox Featured By Owner Sep 8, 2011  Professional General Artist
thanks
Reply
:iconmissraptor:
MissRaptor Featured By Owner Sep 8, 2011  Professional
Thank god. I've had about 3 incidents with this website getting attacked, and I've almost quit this site for fear of it never ending. Plus its never fun to think people won't look at your artwork for fear of getting a virus. I know that's what fears I have on this site. :(
Reply
:iconmoon-squid:
moon-squid Featured By Owner Sep 8, 2011  Hobbyist General Artist
I picked up one of those awful false security alert malware viruses from DA a while ago, despite having what I thought was a rock solid firewall. REmoving the thing was a nightmare and I eventually had to buy Malwarebytes, which got rid of it.
I have only recently been brave enough to venture back onto Deviant art and am very glad to read that steps are being taken to deal with this problem.
Reply
:iconmr-dave:
Mr-Dave Featured By Owner Sep 8, 2011
They say a picture is worth a thousand words, so here you go.
[link]
Reply
:iconslush-a:
Slush-A Featured By Owner Sep 7, 2011
That's all good to hear, I at one point "think" I saw a porn ad on DA I didn't realized until i went to another page. Shocked me, I thought DA had lost it. There's so many kids on this site. lol It wasn't that big an issue for real. Since then I hadn't seen anything like that. Other than that the ads had been pretty manageable. I guess I know why now.
Reply
:iconc-y-n-d-i:
C-y-n-d-i Featured By Owner Sep 7, 2011
I love how the other article doesn't mention or suggest adblock. Yes, DA loses revenue because people use adblock, but in this day and age where drive by downloads are out of control, what more can you do?

I'm showing my age here, but I miss the days when ads were just annoying, flashing animated GIFS.
Reply
:iconarchaicephony:
ArchaicEphony Featured By Owner Sep 7, 2011  Professional Digital Artist
awesome, i hate random ads that plays randomly, scares me sometimes, and annoying when im listening to music and ad comes on.
Reply
:iconmadness-girl:
madness-girl Featured By Owner Sep 7, 2011
muahahahaha take that you damn virusses and worms!!!
damn here goes my job.... xD
Reply
:iconcaptbullett:
captbullett Featured By Owner Sep 6, 2011
And, some times you live through all the B.S. and are better for it..
Reply
:iconresuki:
resuki Featured By Owner Sep 5, 2011  Hobbyist General Artist
Glad to get updates on the continued efforts.
Reply
:iconmotosanda:
Motosanda Featured By Owner Sep 5, 2011  Student
Finally!

---------
fear of losing makes you win
boasting for power makes you lose
Reply
:iconvisceralzen:
visceralzen Featured By Owner Sep 7, 2011  Hobbyist Photographer
x2
Reply
:iconplanetgame:
PlanetGame Featured By Owner Sep 4, 2011   Photographer
Yes, get rid of these ads! They're so unneeded, and nobody's interested in them.
Reply
:iconcrimson-demise:
Crimson-Demise Featured By Owner Sep 6, 2011  Hobbyist Digital Artist
The ads are the main source of income for dA, and without them, free accounts probably wouldn't exist :/
Reply
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